What is the check-in and check-out policy at Surestay Plus Hotel By Best Western Gatlinburg?
Check-in is at 15:00 and check-out is by 11:00.
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SURESTAY PLUS HOTEL BY BEST WESTERN GATLINBURG, Gatlinburg
57US$
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Key details
Property overview
218 Ski Mountain Road,
Gatlinburg,
Tennessee,
United States,
37738-3125,
Tennessee
- Close to Ober Gatlinburg
Very good
7.8
8.2
3.5
3.4
Loved by Surestay Plus Hotel By Best Western Gatlinburg guests
"The balcony over the river/creek was excellent."
"The view from our balcony was beautiful."
"Room was quite clean and big, we received fresh items daily when cleaning services was completed."
Rooms with Balconies
The SureStay Plus Hotel by Best Western Gatlinburg features 52 air-conditioned rooms, each equipped with a kitchenette including a refrigerator and microwave. Every simply appointed room provides a private bathroom with a bath or shower. Rooms also have a shared balcony, a flat-screen TV with satellite channels, and a coffee maker. Some units include a seating area.
Breakfast and Dining
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM. Guests can use the vending machine for snacks and drinks.
Pool and Activities
Guests can swim in the seasonal outdoor pool, open from May. The property also offers various recreational opportunities. Local activities include skiing and access to ski lifts. Guests can also visit Cataract Falls, which is 6 minutes' drive or 45 minutes' walk along the Gatlinburg Trail.
Location and Attractions
The SureStay Plus Hotel by Best Western Gatlinburg is in the mountains, walking distance from Downtown Gatlinburg and popular attractions like Ober Gatlinburg and The Great Smokey Mountain National Park. Nearby landmarks include the Smoky Mountain Art Gallery (0.5 km), Gatlinburg Space Needle (1 km), Amazing Mirror Maze (0.5 km), and Ripley's Aquarium of the Smokies (2 km).
Hotel Services
The hotel provides free WiFi, a 24-hour front desk, and a 24-hour business center. Conveniences include coffee/tea makers, irons/ironing boards, and free local calls. Free parking is available. No pets or service animals are allowed. McGhee Tyson Airport is 80 km away. A lift is available for guest convenience.
“The location, set slightly apart, grants a peacefulness enhanced by river views from private balconies, which I value highly. Spacious king suites, coupled with practical amenities and free parking, make this a sensible choice for families or anyone wanting a bit more room to breathe; and the complimentary breakfast is more than just a token, offering a decent spread. It seems a reliable base for exploring the Smokies.”
View all
Choose your preferred room
The property features double rooms, family rooms, and suites, often including breakfast, free cancellation, and special offers
King Room Disability Access
2 persons
205 sq. feet
1 King-size bed
Balcony
Air conditioning
room details
Queen Room Two Queen Beds Balcony
2 persons
205 sq. feet
2 King Size Beds
Balcony
Air conditioning
room details
King Room Balcony
2 persons
205 sq. feet
1 King-size bed
Balcony
Air conditioning
room details
Queen Suite Balcony
2 persons
250 sq. feet
2 King Size Beds
Balcony
Air conditioning
room details
Show all roomsLess
Calendar of room availability and rates
See current availability and pricing for your dates
Facilities
Amenities are designed to ensure comfort and memorable stays
General
- Non-smoking rooms
- Free parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Skiing
- Hiking
Business
- Business centre
- Fax/Photocopying
Spa & Leisure
- Seasonal outdoor pool
- Sun loungers
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- AM/FM alarm clock
Show more
Surestay Plus Hotel By Best Western Gatlinburg Location
218 Ski Mountain Road,
Gatlinburg,
Tennessee,
United States,
37738-3125,
Tennessee
Map view
218 Ski Mountain Road,
Gatlinburg,
Tennessee,
United States,
37738-3125,
Tennessee
City landmarks
Aquarium
Ripley's Aquarium of the Smokies
5100 ft
Landmark
Ole Smoky Tennessee Moonshine
2800 ft
Landmark
Gatlinburg Space Needle
3300 ft
Landmark
Souvenir shopping
4800 ft
Convention Centre
Gatlinburg Convention Center
2300 ft
Landmark
Ripley's Haunted Adventure
2600 ft
Museum
Hollywood Star Cars Museum
2600 ft
Ski Lift
Gatlinburg SkyLift Park
3300 ft
Landmark
Amazing Mirror Maze
2400 ft
Landmark
Noah Bud Ogle Cabin
2100 ft
Landmark
Ripley's Believe It or Not Gatlinburg
2300 ft
Museum
Gatlinburg Pinball Museum
2100 ft
Museum
Christ in the Smokies Museum and Gardens
3000 ft
Amusement Park
Earthquake
4200 ft
Church
Trinity Episcopal Church
2500 ft
Landmark
Gatlinburg First United Methodist Church
2600 ft
Landmark
Mysterious Mansion
3500 ft
Landmark
World of Illusions
3000 ft
Landmark
Anakeesta
1.1
mi
Landmark
Guinness World Records Adventure
4200 ft
Landmark
Ole Smoky Barrelhouse
4000 ft
Theatre
Sweet Fanny Adams Theatre
1.1
mi
Nearby
Gallery
Smoky Mountain Art Gallery
1300 ft
Ski Area
Ober Gatlinburg
600 ft
Church
St Mary's Catholic Church
1900 ft
Winery
Sugarland Cellars
900 ft
1001 Parkway Suite 2
Ober Gatlinburg's Wildlife Encounter
1600 ft
River Rd
Gatlinburg Trail
600 ft
904 Parkway
Ripley's Moving Theater
2000 ft
Shopping Area
Tramway Mall
1000 ft
Restaurants
Cicis
600 ft
849 River Road
Sidewalk Cafe at Ober Gatlinburg
1600 ft
1001 Parkway Suite 2
Bearland Grill & General Store
3900 ft
305 Historic Nature Trl
Slice Pizza Bakery
2900 ft
117 Historic Nature Trl Arcadia
Dunkin'
2800 ft
812 Parkway Ste 106 Ste 106
Funnel Cakes
4000 ft
745 Parkway
Explore Gatlinburg
Explore Gatlinburg
Local transportation
Planning your trip in advance? Check out our early rates
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A american breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2018
Number of floors:
7
Number of rooms:
52
Former name
Travelodge Inn & Suites
Guest ratings and reviews
Guest feedback from past stays
Pros
Comfortable room
Good location
Decent breakfast
Cons
Odd smell
Unhelpful staff
Dirty hotel
Guest reviewsOpen reviews
FAQs
About Surestay Plus Hotel By Best Western Gatlinburg
How far is Surestay Plus Hotel By Best Western Gatlinburg from McGhee Tyson Airport?
The hotel is 80 km from McGhee Tyson Airport.
What are the popular attractions near Surestay Plus Hotel By Best Western Gatlinburg?
Nearby attractions include Great Smoky Mountains National Park (400 m), Ober Gatlinburg Amusement Park (9 minutes' walk), and Ripley's Aquarium (2 km).
Is parking available at Surestay Plus Hotel By Best Western Gatlinburg?
Free private parking is available on-site without the need for a reservation.
What amenities are included in the rooms at Surestay Plus Hotel By Best Western Gatlinburg?
Rooms feature air conditioning, a kitchenette with a microwave and refrigerator, a flat-screen TV, and a private bathroom.
What dining options does Surestay Plus Hotel By Best Western Gatlinburg offer?
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM.
What business services are available at Surestay Plus Hotel By Best Western Gatlinburg?
The hotel includes a 24-hour business center for guest use.
What recreational activities can guests enjoy at Surestay Plus Hotel By Best Western Gatlinburg?
Guests can enjoy hiking, skiing, and exploring the nearby outdoor activities offered by Great Smoky Mountains National Park.
What languages are spoken by the staff at Surestay Plus Hotel By Best Western Gatlinburg?
The staff primarily speaks English.
How close is Surestay Plus Hotel By Best Western Gatlinburg to downtown Gatlinburg?
The hotel is within walking distance to downtown Gatlinburg.
What kind of views do the rooms at Surestay Plus Hotel By Best Western Gatlinburg offer?
Rooms offer views of the river.
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