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From76US$ /night
Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Property overview

440 Parkway, Gatlinburg, Tennessee, United States
-
Steps from Great Smoky Mountains National Park
Great
8.4
8.3
/10
3.5
3.6
/5

Rooms

Crossroads Inn & Suites provides rooms such as double rooms and suites. All guestrooms feature air conditioning, free Wi-Fi, microwave, refrigerator, coffee/tea maker, hairdryer, iron, ironing board, and a flat-screen cable TV. Some rooms include a seasonal fireplace, and jacuzzi tubs. Options include One King Bed Rooms, Two Queen Beds Rooms, and Two-Bedroom Family Suites. Select rooms offer pool views.

Dining Options

The hotel provides a complimentary continental breakfast daily from 7:30 AM to 10:00 AM. Breakfast options include coffee, juice, fresh pastries, biscuit and gravy, waffles, sausage, bacon, scrambled eggs, breakfast potatoes, and fresh fruits. Nearby restaurants include Little House of Pancakes, The Peddler Steakhouse, and No Way Jose's Mexican Cantina.

Leisure and Entertainment

Crossroads Inn & Suites has an outdoor seasonal pool with a splash pool. Recreational amenities include an outdoor pool and a fitness center. The hotel is within walking distance of Gatlinburg SkyLift Park, Anakeesta, and Gatlinburg Space Needle. Nearby attractions include Ripley's Aquarium of the Smokies, Ober Gatlinburg, and Great Smoky Mountains National Park. Guests can visit the Smokies' only 3-D Movie Theater with special-effect selections, Dukes of Hazzard Museums and Shops, Bankshot Basketball, and ride Virtual Reality motion simulator featuring four movie rides.

Location and Transportation

Crossroads Inn & Suites is located in downtown Gatlinburg on the Parkway, close to Shops at Carousel Gardens and Cooter's Place. It is also within walking distance of the Ripley's Aquarium Trolley Station. The hotel provides access to Gatlinburg, the Smoky Mountains National Park, and Pigeon Forge. McGhee Tyson Airport is 75 km away.

Hotel Services

Crossroads Inn & Suites provides free to-go breakfast and free outdoor parking (1 per room). The hotel has a 24-hour front desk, laundry facilities, ice/vending machines, elevator, and a fireplace in the lobby. Business services are available. ADA-accessible rooms are available. The property also offers a 24-hour computer station in the lobby. Unlimited Play on two courses is available during a stay.

“For a budget-conscious Gatlinburg visit, this could work nicely. Its location allows easy access to attractions and restaurants. The apartment-style rooms offer space, but some maintenance issues need addressing.”
Hotel logo
Silas ThorneEditor, UsSmokymountains
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Choose your preferred room

The property features double rooms, family rooms, and suites, often including breakfast, free cancellation, and special offers
King Suite seasonal fireplace
2 persons
305 sq. feet 
1 King-size bed
Shower
Fireplace
Queen Room Two Queen Beds
4 persons
280 sq. feet 
2 King Size Beds
Shower
Heating
One King Bed Jacuzzi
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
15 sq. feet 
1 King-size bed
Shower
Fireplace
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Calendar of room availability and rates

See current availability and pricing for your dates

Facilities

Amenities are designed to ensure comfort and memorable stays
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping
  • Laundry

Business

  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Saltwater pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Sun loungers
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Crossroads Inn & Suites Location

440 Parkway, Gatlinburg, Tennessee, United States
Map view
440 Parkway, Gatlinburg, Tennessee, United States
Nearby
379 Parkway
Tsali Monument
900 ft
631 Parkway
Guinness World Records Adventure
1600 ft
National Park
Great Smoky Mountains National Park
3600 ft
576 Parkway At the intersection of the parkway 441 & 321
Historic Ogle Log Cabin
1200 ft
519 Parkway
Doc Collier Moonshine Distillery
600 ft
386 Parkway Located one block before traffic light #3
Rowdy Bear Mountain
700 ft
623 Parkway
Ripley's Marvelous Mirror Maze
1500 ft
Restaurants
Donut Friar
2100 ft
634 Parkway Ste 15 The Village
Pearls Pie in the Sky
1600 ft
576 Parkway Anakeesta
Anakeesta Smokehouse Southern BBQ
1600 ft
576 Parkway
Baskin Robbins Ice Cream & Yogurt
1600 ft
604 Parkway
New York Pizza & Pasta
1800 ft
611 Parkway Mountain Mall
Parton's Deli
3.2 mi
332 Parkway
Tennessee Jed's
1900 ft
631 Parkway Suite a8
Heavenly Delights Cafe & Bakery
2000 ft
631 Parkway Suite Baskins Square
Ben & Jerry's
2000 ft
638 Parkway
Coffee and Company
2100 ft
634 Parkway Ste 13
The Village Cafe & Creamery
2000 ft
634 Parkway Shop #17
Fannie Farkle's
2200 ft
656 Parkway
Explore Gatlinburg
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Great Smoky Mountains National Park
14 minutes walking
A stunning national park known for its diverse wildlife and breathtaking views, offering trails and natural beauty.
Ripley's Aquarium of the Smokies
14 minutes walking
An interactive aquarium featuring over 10,000 sea creatures, including adorable penguins and mesmerizing underwater tunnels.
Gatlinburg SkyLift Park
15 minutes walking
A scenic lift offering panoramic views of the Smokies, complete with a sky bridge for a unique experience.
Gatlinburg Convention Center
15 minutes walking
Host to various events and exhibitions, this venue is perfect for those interested in local culture and activities.
Hiking in Great Smoky Mountains
14 minutes walking
Experience scenic hiking trails suitable for all skill levels, ideal for nature lovers and adventure seekers.
Ober Gatlinburg
15 minutes walking
A year-round amusement park featuring skiing, an aerial tramway, and wildlife encounters for family fun.
Doc Collier Moonshine Distillery
5 minutes walking
Learn about the art of moonshine making with tastings available in a relaxed atmosphere for all ages.
Anakeesta Smokehouse Southern BBQ
6 minutes walking
Casual dining with a Southern BBQ twist; try their brisket or pulled pork in a family-friendly setting.
Donut Friar
8 minutes walking
Famous for delicious donuts, this cozy spot is perfect for a sweet treat any time of day.
New York Pizza & Pasta
7 minutes walking
An Italian eatery offering hearty pizza and pasta dishes in a friendly and inviting ambiance.
Sweet Fanny Adams Theatre
14 minutes walking
A local theater showcasing live comedy and musical performances, great for a fun evening out.
Gatlinburg SkyLift Park
15 minutes walking
Offering evening light displays and stunning views, perfect for a romantic outing or family fun.
Ripley's Haunted Adventure
15 minutes walking
A frightful yet fun experience with live actors and special effects, suitable for thrill-seekers.
Local transportation
City Centre
Gatlinburg3 min  ·  700 ft
Airports
McGhee Tyson Airport (TYS)116 min  ·  48.0 mi
Asheville Regional Airport (AVL)205 min  ·  84.9 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Crossroads Inn & Suites guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
66
Former name
Best Western Crossroads Inn

Guest ratings and reviews

Guest feedback from past stays
Review score
Based on 1161 verified reviews
8.3/10
Great
81%
Recommend
Breakfast
8.8/10
Cleanliness
8.4/10
Comfort
8.5/10
Facilities
8.2/10
Free Wi-Fi
9.1/10
Location
9.2/10
Paid Wi-Fi
7.7/10
Staff
8.7/10
Value for money
8.6/10
Pros
Convenient location
Comfy beds
Friendly staff
Cons
Stained sheets
Small bathroom
Mold in bathroom
Guest reviews
based on 2212 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Crossroads Inn & Suites
What is the check-in and check-out policy at Crossroads Inn & Suites?
Check-in is at 16:00 and check-out is by 11:00.
Is parking available at Crossroads Inn & Suites?
Free on-site parking is available, but a reservation is needed.
What are the main amenities offered at Crossroads Inn & Suites?
The hotel features a seasonal outdoor saltwater pool, a fitness center, free Wi-Fi, and laundry facilities.
What room amenities are provided at Crossroads Inn & Suites?
Rooms include air conditioning, a flat-screen TV, a microwave, a refrigerator, and complimentary coffee.
How far is Crossroads Inn & Suites from downtown Gatlinburg?
The hotel is located just a 5-minute walk from downtown Gatlinburg.
What nearby attractions can I visit from Crossroads Inn & Suites?
Nearby attractions include the Great Smoky Mountains National Park (2 km) and the Gatlinburg Convention Center (1 km).
Does Crossroads Inn & Suites have a fitness facility?
Yes, there is a fitness center available for guests.
What is the distance from Crossroads Inn & Suites to McGhee Tyson Airport?
The hotel is 75 km from McGhee Tyson Airport.
What kind of pool amenities are available at Crossroads Inn & Suites?
Guests can enjoy a large seasonal outdoor pool with sun loungers and beach umbrellas.

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